Solutions for the most demanding gaming environments
Gaming is one of the most technically demanding, highly regulated industries in the world. Monitoring vast, crowded facilities, in low-light conditions where cash is constantly changing hands, creates a unique security and surveillance environment.
Against this challenging backdrop, our casino clients demand the most reliable, flexible, and scalable surveillance systems to identify threats, neutralize risk, and protect profitability.
That means achieving the best high-definition picture quality to distinguish card suits, cash denominations, or rapid hand movements; integration to point of sale registers, access control, and slot systems; and, multi-layered hardware and software redundancy to ensure access to mission-critical data at all times.
Engineered with gaming in mind, Synectics applies more than 30 years of experience to deploy dependable surveillance solutions in over 100 of the largest, busiest, and most tightly regulated casinos in Asia, North America, and Europe.
Presenting data that matters, without fail
With thousands of cameras and alarms to monitor, surveillance operators need ways to quickly detect, prioritize, and respond to events that truly matter and deserve attention.
Our open architecture command and control solution – Synergy 3 – integrates with leading third-party gaming and security systems so that enterprise-wide alarm and transactional data can be reviewed and acted upon from a single, customizable, user-friendly interface.
Its integrated management software filters through irrelevant data to reveal suspicious trends and threats, and presents alerts to the right people, at the right time, accompanied by user-defined workflows to guide operators through the correct procedures for any given situation.
This level of enhanced situational awareness helps personnel proactively identify and prevent security breaches, table game or slot scams, POS anomalies, or recognize player preferences to enhance customer experience and retention, and achieve valuable ROI. And, with resilient data replication, hardware failover, and IP backfilling, single points of failure are eliminated for maximum uptime and 24/7 availability.