Protecting Utilities and Critical Service Networks from Disruptive Attack and Operational Risk

The solutions we design and deploy enable operators to improve detection and response to threats, reduce the potential for costly downtime, and safeguard the utility services vital to daily life.

Future-Proofed Security Infrastructure

Utility estates can incorporate many assets, substations, and satellite sites which may be hazardous, remote, and even unmanned. Synectics’ solutions enable video, audio, PIR activations, and other alarm inputs - from multiple locations - to be streamed easily and directly to local operators or to a dedicated Alarm Receiving Center (ARC) for centralized security command and control.

Integrating access solutions with surveillance command and control provides operators with a clear picture of who is on site at any one time, their status, how that status relates to other site processes or incidents, and guidance on how and when to act on this information. Common applications include clearance level/approved supplier verification and emergency door control.

Utility sites often have to accommodate close-proximity public access, making the need for constant and detailed perimeter awareness vital. Integration with radar, virtual tripwires, and other perimeter/intruder detection systems to ensure cameras are automatically directed towards trigger events and prioritized on screen enables operators to detect, identify, and classify potential threats rapidly.

Data from GPS trackers or body-worn sensors can be monitored, analyzed, and programmed to alert control room operators to any anomalous results. If a lone worker collapses or fails to check in at a scheduled location, the system flags the individual’s location, and prioritizes the closest camera or communications link, enabling operators to assess status, and guide emergency responders if required.

The key sources of information for assessing maintenance requirements can be integrated into a central command and control solution to provide a real-time view of issues requiring action. Our solutions enable utilities providers to identify failure risks and address them as part of planned works before they have a chance to escalate, avoiding unnecessary and unscheduled downtime.


Detecting Threats and Enabling Efficient, Informed Decision-Making

Highly scalable, flexible, and open protocol - Synergy 3 combines, mines, and manages information from integrated systems to identify isolated or cumulative threats quickly, and supports rapid, informed decision-making.

Its highly customizable Dataveillance engine and workflow functionality enable on-screen instructions to be generated in line with an organization’s specific Standard Operating Procedures, to ensure that even in the most demanding of circumstances, correct procedures are followed.


Image Clarity and Data Protection Combined

Every Synectics IP camera delivers 50/60 fps streaming and True WDR ensuring impressive performance, even in challenging low-light conditions.

With ONVIF Profile S and G compliance across the range, our dome, PTZ, fisheye, and bullet cameras are easy to install and compatible with third-party solutions, while Backfilling technology offers unparalleled protection against data loss.


Failsafe Surveillance That Eliminates Risk of Downtime

Compatible with leading cameras and encoders, Synectics’ highly scalable PSN 4 provides up to 126TB of storage with a throughput of 700 mbps for exceptional data performance and ultra-reliability.

On-board health-check, data replication, hot swap redundancy, edge recording/backfilling compatibility, and secure evidence locker/data encryption deliver dependable recording, storage, and audit trails that eliminate risk of downtime and demonstrate regulatory/protocol compliance.


Critical Information Made Clear

Configurable to suit any control room, Synectics Display Wall appliances enable the display of up to 32 live and recorded streams from a wide range of SD, HD, and megapixel IP cameras, DVRs, and encoders..

When deployed with Synergy 3, features such as drag-and-drop configuration, real-time incident and system status monitoring, and threat level display give surveillance teams a clear and actionable view of incoming threats and ongoing situations.


User-friendly, Flexible Solutions for Truly Tailored Control

Responsive to swipe, touch, and stick-driven commands, Synectics’ comprehensive EX300 Control Suite blends app-loaded tablet technology with ergonomically designed keypads and joysticks, to create individually tailored workstations that help operators work faster and smarter.

Enabling users to customize their experience, establish ‘hot-key’ commands, and quickly transition between frequently used functions and features within Synergy 3, the EX300 streamlines surveillance control in environments where rapid response and efficient management are crucial.


Specialist Camera Stations for Challenging Environments

Synectics’ internationally certified range of COEX hazardous, safe, and marine area camera stations provide high-performance, dependable image clarity in all operational conditions.

Whatever the challenge – extreme temperatures, shock, vibration, pressure, poor/no lighting, corrosive environment – our suite of fixed, PTZ, thermal, and TriMode solutions guarantees compliant, consistent, and comprehensive surveillance.


Case Studies

News and Resources

Related Services

Factory Acceptance Testing

Every Synectics solution undergoes comprehensive Factory Acceptance Testing (FAT) procedures, and only leaves our Operations Center when a customer is completely happy.



Our courses cover engineer training, basic maintenance and trouble-shooting, and advanced operator training, and can be delivered on or offsite. LEARN MORE


Our highly-skilled teams of engineers can provide commissioning services, installation supervision, site acceptance testing (SAT), and on-site engineering support. LEARN MORE

Global Support Portal

Synectics Global Support Portal enables registered users to easily raise support tickets, quickly submit repair requests, and access the latest technical documentation. LEARN MORE

The easiest way to contact Synectics is through our inquiry form.


For local contacts and information, please browse our list of offices.


For technical product support, simply visit our Global Support Portal.


Our website collects and uses cookies. We use cookies to distinguish you from other users when you browse our website and improve the site and your experience when using it. If you would like more information about the cookies we collect, please read our Cookie Policy. PLEASE NOTE: by selecting ‘accept’ you accept the terms of our Cookie Policy.