Public space surveillance has become part of our global infrastructure – a widely used resource for crime detection, prevention, and public protection. Despite this, the use of CCTV surveillance systems often remains a topic that courts controversy and diverse opinions.

Following a significant amount of research into the UK CCTV market, this white paper explores some critical issues surrounding public space and safe city surveillance projects, including how public perceptions and expectations can be set and met, why communication is key, and what information should be shared.
Full of best practices and examples, the paper also provides a breakdown of the results, and looks at what the findings mean for the real world.
About the research
In March 2014, in partnership with CCTV User Group, Synectics commissioned new research into the public's perception of CCTV in the UK. The survey sought to gain an insight into general beliefs and attitudes towards CCTV including how it is used, managed, and regulated.
It’s clear from the results that the public overwhelmingly support CCTV but that this support could be enhanced by giving them more information about how CCTV is used.
The results of the study revealed strong support for public space surveillance, with 86% of people backing its use. 80% of those surveyed said that they don't receive enough information about CCTV, and 76% think the primary purpose of CCTV should be to help prevent crime and anti-social behavior.
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